Term Explained: Cool-Off

While gambling it is possible that some players can fall into a pattern of problem gambling or compulsive gambling and spend more than they can afford, wasting too much time at the tables, or chasing losses with ever-increasing bets that eventually cripple the player financially.

Term Explained: Cool-Off

So sometimes taking a break to cool off from gaming becomes very important. Players can choose to ‘cool off’ when they start getting too involved in their play. A Cool Off in the casino is a Responsible Gaming tool adapted by casinos to keep the gambling environment safe and secure. It allows you to take a break from playing, as it prevents you from logging in to your account. The online casinos prioritise their commitment to Responsible Gaming and hence implement these tools very strictly on their platforms.

Casinos always try to provide their players with a good experience and help them to stay in control of the action during the time they spend with them. Even the unreliable casinos also normally offer Cool Off period as part of their licensing requirement.

Casinos can help with a pre-set break period of 24 hours or block their service for 7 days if required. Checking the Cool Off policy can be a good way for you to determine how serious your online casino is.

Rules relating to Casino Cool Off

At most of the casinos online you can set a Cool Off at any time for a period of 24 hours up to 6 weeks. This period can also vary, and it is often a completely member-controlled feature. Customer Support will not able to set or remove one for you. If you feel that you might have gambling problems, setting this period is the first step you MUST do in order to minimize risks of potential gambling addiction. Playing slots online should be nothing else but fun!

Setting a Cool off involves selecting the option and the time period and clicking Confirm in your casino gaming account and activating the break by clicking the submit button in the successive screen.

However, once you’ve clicked Submit, the Cool Off cannot be overridden or removed until the selected time period has passed. The cool off period can`t be adjusted or forfeited by casino representatives also. It is therefore advisable that you select one that you’re happy with. You can set a Cooling-Off Period for 1 week, 1 month, 3 months, or 6 months. The Cool Off period is applied to your account immediately. Your account will be re-activated automatically, upon the expiry of the cool off period.

If you attempt to log in before the end date, the site will display a message letting you know how long is left. Your account break will end automatically after the last day. After this time, you will be able to log in and access your account as normal. You’ll still be able to log-in and play for fun, but the option of playing for real will be closed until the limit expires.

If you as a gambler choose to ‘cool off’, you are giving the games a rest and stepping aside from their play for a while. While the limit is active you cannot deposit to the Casino.

Cool Off promotions

Some casinos run promotional offers which provide cool off feature to the players with wager free spins. You will be able to withdraw the winnings of this offer without having to play the bonus for a specific number of times.

Players who wish to make a withdrawal during the cool off period are required to contact the customer support team at the online casinos.

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Name: Term Explained: Cool-Off

Posted On: 10/05/2019

Author: Alex Karidis